Shipping policy
Shipping Policy
At Arrowhead Imports LLC, DBA Arrowhead Embroidery, we strive to ensure your orders are delivered promptly and safely. Please review our updated shipping policy for both domestic and international orders.
Domestic Shipping (USA)
Shipping within the United States is calculated automatically at checkout based on the weight and speed of your order. You will have the option to select the shipping method that best suits your needs, whether you prefer standard, expedited, or priority shipping.
- Shipping Costs: Calculated based on order weight and selected shipping speed.
- Delivery Options: You may choose from various shipping options at checkout, each with estimated delivery times.
International Shipping
We are pleased to offer worldwide shipping. International shipping costs are automatically calculated at checkout, based on the weight of your order and the delivery speed you choose.
- Shipping Costs: Calculated based on order weight and selected shipping speed.
- Delivery Options: Customers can select their preferred shipping method at checkout with estimated international delivery times.
- Import Duties and Taxes: Please note that it is the customer's responsibility to pay for any import duties, taxes, or fees that may be imposed by your country’s customs agency. These charges are not included in our shipping costs and must be settled by the recipient.
Order Processing Time
All orders are processed within 1-3 business days (excluding weekends and holidays). You will receive a notification once your order has shipped.
Tracking Information
Once your order has shipped, you will receive an email with tracking details to monitor your shipment's progress.
Updated 01/19/2025